Last Updated: August 2025
1. Introduction
Welcome to Sugar.no, a product by Intendum LTD.
These Terms of Service ("Terms") govern your use of our platform, which allows users to track glucose levels using CGM devices (Dexcom, Stelo) and share food reviews through video content.
By accessing or using our Service, you agree to comply with these Terms.
2. Eligibility
By using the Service, you represent and warrant that you are at least 16 years old and have the legal capacity to enter into binding contracts.
If you are under 16, you may not use the Service.
3. Medical Disclaimer
The Service does not provide medical advice, diagnosis, or treatment.
All information, including data analytics and food feedback, is for informational purposes only.
Always consult your physician before making any health-related decisions.
4. Services Provided
Sugar.no allows users to:
Connect glucose data with Apple Health
Visit restaurants, test food, and submit video reviews
The platform provides:
Restaurant and dish listings with user-based sugar insights
Glucose-based food analytics (highlighting hidden sugars or spikes)
Educational content on blood sugar awareness
5. User Responsibilities
You agree not to misuse the Service, engage in fraudulent activities, or violate any applicable laws.
You are responsible for:
Accuracy and integrity of submitted content
Not attempting to reverse-engineer or interfere with the App
6. Account Creation and Security
To use certain features, you may be required to:
Create an account
Complete the consent requirements
Provide accurate, current, and complete information
You are responsible for maintaining the confidentiality of your credentials. Notify us immediately of any unauthorized use.
7. Subscription & Payments
The app is provided free of charge.
No subscription fees are required for basic features.
Users who contribute content (e.g., glucose data, reviews) may receive compensation.
8. How It Works
Users visit restaurants, test foods, and record video reviews.
Videos may be used for social media showcasing glucose responses.
Users may receive up to 50% of their restaurant bill refunded via bank transfer.
9. User-Generated Content and Payment Terms
Content Submission
Users may upload original, lawful, non-infringing content.
By submitting content, you grant Sugar.no a non-exclusive, royalty-free, worldwide license to use and display it.
AI-generated content is not accepted.
Payment
Processed via bank transfer.
Issued within 15 days after the end of the month when content is submitted.
Sugar.no is not liable for incorrect payment information.
Payment Disputes
Must be raised within 30 days of transaction.
Unresolved disputes may lead to suspension of posting privileges.
Content Review
All content is subject to approval.
Payment is issued only if content is approved and used.
10. User Content
If you provide feedback, comments, or other content, you grant Intendum LTD a non-exclusive, royalty-free license to use it for service improvements, education, or awareness.
11. Tax Responsibilities
Users act as independent contractors and are responsible for their own taxes.
We do not withhold taxes or provide tax advice.
Tax forms (W-9, W-8BEN) may be required.
Sugar.no is not liable for tax obligations, penalties, or fees.
12. User Data & Privacy
By using the Service, you consent to the collection and processing of glucose data and personal information, as outlined in our Privacy Policy.
13. GDPR and CCPA Compliance
Residents of the EU and California have rights including:
Access, correction, deletion, and portability of data.
See our Privacy Policy for details.
14. HIPAA Applicability
Sugar.no is not subject to HIPAA, as we are not healthcare providers.
We follow industry standards to safeguard health-related data.
15. Children’s Privacy
Service is not intended for individuals under 16.
If discovered, such data will be deleted immediately.
16. Limitation of Liability
Sugar.no and Intendum LTD are not liable for:
Health-related consequences from using the Service
Indirect or consequential damages
Loss of data, revenue, or profits
Insights and recommendations are not medical advice. Always consult a doctor.
17. Account Security
You are responsible for your account and credentials. Notify us immediately of unauthorized access.
18. Intellectual Property
All rights, title, and interest in the App and its content (excluding User Content) belong to Intendum LTD.
You may not copy, distribute, or modify any part without written consent.
19. Termination
We may suspend or terminate your access if you violate these Terms.
20. Updates and Changes to Service
We may update, modify, or discontinue the Service.
Users will be notified of significant changes.
Continued use constitutes acceptance.
We are not liable for interruptions or downtime.
21. Dispute Resolution
Disputes will be resolved through arbitration in Cyprus.
22. Governing Law
These Terms are governed by the laws of Cyprus.
23. Indemnification
You agree to indemnify and hold harmless Sugar.no, Intendum LTD, affiliates, and employees from claims or damages arising from your use of the Service.
24. Force Majeure
We are not responsible for delays caused by events outside our control (natural disasters, government actions, etc.).
25. Assignment
You may not assign or transfer your rights without our consent.
26. Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
27. No Waiver
Failure to enforce a provision does not constitute a waiver.
28. Feedback
Any feedback or suggestions may be used by Sugar.no without obligation to you.
29. Contact Information
Sugar.no by Intendum LTD
Vasili Michailidi 9
3026 Limassol, Cyprus
Tel: +357 25262283
Email: info@sugar.no